fb78 Privacy Policy
Protecting your personal information is our highest priority. This policy describes in detail how fb78 collects, stores, and uses your information.
This privacy policy applies to all services on the fb78 platform. By using our website, you are considered to have agreed to the terms of this policy. If any changes are made to the policy, this page will be updated.
1. Introduction and Applicability
1 Who This Policy Applies To
fb78 ("we", "our", "platform") is an organization providing a safe and reliable online entertainment service for players in Bangladesh. This privacy policy ("policy") applies to users ("users") of the fb78.cam website and all services under it.
We believe that personal privacy is a fundamental right. That is why we strive to maintain the highest level of transparency when collecting and using your information. By reading this privacy policy, you will learn what types of information we collect, why we collect it, and how securely your information is kept.
By registering, logging in, or using any service on the fb78 platform, you are considered to have agreed to this privacy policy. If you do not agree with any part of this policy, you are requested to refrain from using our services.
2. What Types of Information We Collect
Personal Identity Information
When you create an account on fb78, we collect the following information:
- Full name and username
- Email address
- Date of birth (for age verification — only those aged 21 or above may register)
- Residential address
- National ID card or passport number (for identity verification)
Financial Information
To process transactions and prevent financial fraud, we collect:
- bKash, Nagad, or Rocket account information (transaction records)
- Deposit and withdrawal history
- Balance and bonus information
- Transaction time and amount
Important: We never collect your mobile banking PIN, password, or full account number. No one on our behalf will ever ask for this information.
Technical and Usage Information
Information collected automatically to improve the quality of our services:
- IP address and device identity (Device ID)
- Browser type and version
- Operating system
- Website access time and page visit history
- Cookie and session information
- Referral source (where you came from to reach our site)
Gaming Activity Information
To ensure fair play and improve your experience:
- Game play history and preferences
- Betting patterns and amounts
- Win and loss records
- Time spent active on the platform
3. Why Your Information Is Used
3 Purposes for Using Information
fb78 uses your information for the following purposes:
- Account Management: Registration verification, login process, and account security.
- Identity Verification (KYC): Confirming age and identity and preventing financial fraud.
- Transaction Processing: Completing deposits and withdrawals via bKash, Nagad, and Rocket.
- Customer Support: 24/7 live chat assistance and issue resolution.
- Promotional Communications: Providing information on bonus offers, tournaments, and special benefits (with your consent).
- Responsible Gaming: Identifying unusual gaming behaviour and providing support.
- Legal Obligations: Complying with applicable laws and regulations.
- Service Improvement: Analysing and enhancing the platform experience.
4. Information Storage and Security
Data Protection Methods
fb78 has adopted industry-standard security measures to protect your information. Our platform uses SSL encryption technology, which keeps all data exchanged between your browser and our servers secure. Our database operates in a secure environment and only authorised personnel have access to it.
Your password is stored using a one-way hashing method, meaning no fb78 employee can view your password. We use multi-factor authentication to prevent unauthorised access to accounts.
Data Retention Period
We retain all your information for as long as your account is active. Even after an account is closed, some information may be retained for a specified period for legal obligations, dispute resolution, or fraud prevention purposes.
Financial transaction records are retained for a specified period for audit and regulatory purposes. When retention is no longer necessary, data is securely deleted.
Security Breaches
If a security breach unfortunately occurs and puts your information at risk, we will notify you as quickly as possible. Our security team remains on alert around the clock and monitors any suspicious activity.
5. Who Your Information Is Shared With
5 Sharing Information with Third Parties
fb78 does not sell, rent, or commercially distribute your personal information. However, limited information may be shared in the following cases for the purpose of operating the service:
- Payment Providers: Information required to complete transactions via bKash, Nagad, and Rocket.
- Game Software Providers: Minimum information applicable for operating games with providers including Pragmatic Play, Evolution Gaming, JILI, and Spribe.
- Identity Verification Services: Assistance from trusted third parties to complete the KYC process.
- Legal Authorities: In cases of a court order or a lawful request from authorities.
- Fraud Prevention: When required to investigate financial fraud or illegal activity.
Before sharing information with third parties, we ensure they comply with appropriate data protection measures.
6. Cookies and Tracking Technology
What Cookies Are and Why We Use Them
Cookies are small text files stored in your browser. fb78 uses cookies to improve your browsing experience and ensure the proper functioning of the platform.
What Types of Cookies We Use
- Essential Cookies: Required for maintaining login sessions, ensuring security, and operating the core functions of the site. Disabling these will prevent the site from working properly.
- Functionality Cookies: For remembering your language preferences, game settings, and personalised platform experience.
- Analytical Cookies: For monitoring website usage and improving services. This information is collected in a completely anonymous manner.
You can control cookies from your browser settings. However, disabling essential cookies will make some services unavailable.
7. Your Rights
As a user of fb78, you have the following rights regarding your own information. Contact our support team to exercise any of these rights.
Right to Access The right to view and obtain a copy of the information we have collected about you.
Right to Rectification The right to correct or update inaccurate or incomplete information.
Right to Erasure The right to request deletion of your personal information in certain circumstances.
Right to Restrict Processing The right to request restriction of processing of your information in certain cases.
Right to Data Portability The right to receive your information in a structured, common format.
Right to Object The right to object to marketing communications or certain processing of your information.
8. Protection of Minors and Marketing Communications
Collection of Minors' Information Is Prohibited
fb78 does not knowingly collect information from anyone under the age of 21. Our services are for those aged 21 or above only. We verify age at the time of registration. If you become aware that a minor has registered on our platform, please notify us immediately — we will close that account and delete the information.
Marketing Communications
If you consent to receiving promotional emails or notifications from fb78, we will send you information about new bonus offers, tournaments, and special events. You can request to stop receiving these communications at any time — by clicking the unsubscribe link at the bottom of an email or by contacting our support team.
Withdrawing marketing consent will not affect the continued sending of transactional and account-related essential messages.
9. Changes to the Policy and Contact
Privacy Policy Updates
fb78 reserves the right to update this privacy policy as needed. Changes will be published on this page and the "Last Updated" date will change. For significant changes, we will send a notification to your registered email. Continuing to use the platform after changes are made will be considered acceptance of the updated policy.
We recommend that you visit this page regularly and stay informed about the latest privacy policy.
Contact Us
If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights, please contact us: