fb78 Terms and Conditions

01

General Introduction

These terms and conditions ("Terms") apply to the use of the fb78 platform ("Platform" or "Site"). fb78 is an online casino and betting platform operated for players in Bangladesh. These Terms form a legal agreement between you ("User" or "Member") and fb78. By accessing the platform or opening an account, you are considered to have fully accepted these Terms.

We reserve the right to modify these Terms at any time. For significant changes, we will post a notice on the site. If you continue to use the platform after any changes, you are considered to have accepted the updated Terms.

02

Definitions

The meanings of key terms used in these Terms are given below:

• Platform: The fb78 website, app, and related services.
• Member: A person who holds a registered account with fb78.
• Account: A member's personal registered account with fb78.
• Bonus: Any promotional offer or reward provided by fb78.
• Balance: The total amount of funds held in a member's account.
• Wagering Requirement: The condition requiring a specified amount to be wagered before a bonus can be withdrawn.

03

Registration Eligibility

The following conditions must be met to open an account with fb78:

• The applicant must be 21 years of age or older. This platform is operated for those aged 21 and above only.
• All information provided at the time of registration must be true, accurate, and complete.
• Each individual may open only one account. Multiple accounts are prohibited.
• Members must operate the account in their own name and for their own benefit.
• Members must not operate an account from any country or region where online gaming is prohibited by law.

04

Account Verification

fb78 reserves the right to verify a member's identity at any time. Members are required to provide the necessary documents for verification. Deposits, betting, or withdrawals may be suspended until verification is complete. If false information is provided, the account will be closed immediately and the balance may be forfeited.

05

Account Security

The security of your account is entirely your responsibility. Keep your password confidential and never share it with a third party. If you suspect unauthorized access to your account, notify our support team immediately via 24/7 live chat. fb78 will not be held responsible for unauthorized use of an account.

06

Deposit Terms

bKash, Nagad, and Rocket payment methods can be used to deposit funds into fb78. The minimum deposit amount is ৳500. Deposited funds must come from the member's own account. Deposits from third-party accounts are strictly prohibited.

• Deposit transactions must be carried out with accurate and correct information.
• If a deposit transaction fails, please contact the support team.
• fb78 reserves the right to reject or suspend suspicious deposit transactions.
• A processing fee may apply to some deposits, which may vary depending on the payment method.

07

Withdrawal Terms

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 5–30 minutes. Withdrawals can only be made to the same payment method used for the original deposit.

• Full identity verification must be completed before a withdrawal can be made.
• If an active bonus is present, withdrawals cannot be made until the wagering requirement is met.
• fb78 reserves the right to suspend withdrawals in cases of suspicious activity.
• In the case of a cancelled bonus, the associated winnings may be forfeited.

08

Welcome Bonus

New members will receive a 120% welcome bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement for this bonus is 25x, meaning you must wager 25 times the bonus amount before it can be withdrawn.

• The welcome bonus applies only once and only on the first deposit.
• Wagering must be completed within the specified time limit to claim the bonus.
• Any game can be played using the bonus, however the bonus contribution may differ for certain games.
• Multiple bonuses cannot be active at the same time.

09

General Bonus Policy

fb78 reserves the right to change, suspend, or cancel any bonus offer at any time. If bonus abuse or fraudulent activity is detected, the relevant bonus and any winnings derived from that bonus will be forfeited and the account may be closed. Bonus terms may differ for each offer — please read the relevant terms carefully before accepting any offer.

10

VIP Program

The fb78 VIP program has three tiers:

• Bronze: Weekly cashback of up to 0.3%.
• Silver: Weekly cashback of up to 0.7%.
• Gold: Weekly cashback of up to 1.0%.

Advancement to a VIP tier depends on the member's overall activity and participation. VIP benefits and terms are subject to change and fb78 holds full authority in this regard.

11

Fair Play Policy

fb78 is committed to ensuring a fair and transparent gaming environment for all members. All games on our platform operate using Random Number Generator (RNG) technology, which ensures unbiased outcomes. Any attempt to manipulate game results in any way will be treated as fraud.

12

Prohibited Activities

The following activities are strictly prohibited on fb78:

• Using multiple accounts to take advantage of bonuses.
• Playing games using bots, automated software, or artificial intelligence.
• Attempting to defraud the platform by exploiting computer or network vulnerabilities.
• Selling, transferring, or allowing a third party to use an account.
• Using the platform for money laundering or illegal activities.
• Harassment or misconduct toward other members or staff.

If any of the above activities are detected, fb78 reserves the right to close the account immediately and forfeit the balance.

13

Technical Error Policy

If an unusual win or transaction occurs due to a technical fault, server outage, or software error, fb78 reserves the right to cancel that transaction. fb78 will not be liable for any loss suffered by a member due to technical issues, however we always strive for a fair resolution. If you experience any technical problem, notify the support team immediately via 24/7 live chat.

14

Data Protection Policy

fb78 places the highest importance on protecting members' personal information. Our platform uses SSL encryption technology to keep all data and transactions secure. Members' personal information will never be sold or transferred to third parties, however information may be shared where required by legal obligation or for security verification purposes.

To learn more about our complete privacy policy, please visit our Privacy Policy page.

15

Cookies and Tracking

fb78 uses cookies to improve website functionality and to personalize the user experience. By continuing to use the platform, you are considered to have accepted the cookie policy. It is possible to disable cookies by changing your browser settings, however this may limit some site functionality.

16

Responsible Gaming Policy

fb78 believes that online gaming is a form of entertainment, not a way to solve financial problems. We encourage members to play responsibly. If you feel you are losing control over your gaming, please contact our support team immediately.

• Members may voluntarily suspend their account at any time.
• The option to set deposit limits is available.
• There is an opportunity to review your own gaming history.
• If signs of addiction appear, seeking professional help is recommended.

For more information on responsible gaming, please visit our Responsible Gaming page.

17

Reasons for Account Suspension and Closure

fb78 reserves the right to suspend or permanently close any account in the following circumstances:

• Violation of these Terms or any specific rules.
• Fraudulent or misconduct-related activity.
• Providing false or misleading information.
• The account remaining inactive for an extended period.
• Due to legal or regulatory requirements.

Members may also close their account at any time by notifying the support team. It is the member's responsibility to withdraw all eligible balances before closure.

18

Limitation of Liability

fb78 will not be held liable for the following:

• Loss caused by technical faults or internet connection problems.
• Faults in third-party software or services.
• Loss caused by problems with the member's own device.
• Loss resulting from unauthorized account access where it occurs due to the member's own negligence.
• Financial loss resulting from the outcome of bets.

19

Dispute Resolution

For any complaint or dispute, please notify our support team first. We always try to resolve disputes with members amicably. To submit a complaint, use email: [email protected]. Our support team provides service in Bengali 24 hours a day, 7 days a week.

20

Completeness of Terms

These Terms constitute the entire agreement between fb78 and the member and supersede all previous oral or written understandings. If any part of these Terms is found to be invalid or unenforceable, the remaining parts will remain in full effect.

21

Contact

If you have any questions or comments about these Terms, please contact us:

• Email: [email protected]
• Live Chat: Bengali support available 24/7.

For more information, visit our FAQ page or go to our About Us page.

22

Language Ambiguity

These Terms are written in Bengali. If any difference arises between the Bengali version and any translation or version in another language, the Bengali version shall be considered authoritative.